Shipping policy
1. Shipping Address
Please ensure your shipping address is accurate and complete at checkout.
If you notice an error, contact us as soon as possible through our Contact Us page.
We can only update addresses before your order is processed.
We are unable to offer refunds for orders delivered to the address provided at checkout.
2. Lost or Missing Packages
- If a package is lost during transit, we will gladly arrange a free replacement.
- If tracking shows the package as “Delivered”, it is considered successfully delivered to the address provided.
If you cannot locate your package:
- Check around your delivery location or with neighbors
- Contact the carrier for more details
If you still need help, feel free to reach out — we’ll do our best to assist.
3. Free Standard Shipping
We offer free standard shipping on all orders.
All standard shipping costs are fully covered by us.
4. Expedited Shipping
Expedited shipping options may be available at checkout.
Selecting expedited shipping prioritizes your order for faster processing and delivery.
5. Processing & Delivery Time
- Processing Time: 1–3 business days
- Estimated Delivery: 9–12 business days
Due to high demand, shipping times may occasionally vary depending on location and carrier conditions.
6. Delivery Delays
While we work hard to deliver on time, delays may occur due to:
- Carrier issues
- Weather conditions
- High demand periods
If your order has not arrived within 30 days (based on tracking), you are eligible for a full refund.